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Stinson Mellor Lacrosse Co.

Customer Feedback

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At Stinson Mellor, we are always looking to provide better product, service and communication to our customers.  We have received some great feedback and encourage our customers to keep us updated with their thoughts, ideas and observations about our products, new products and ways that we can better serve the lacrosse community.  Please feel free to submit your feedback through the form below. We cannot promise that we will respond to all submissions, but be assured, we do receive the feedback and we are paying attention.  Thanks for your support!  Here are a few things our customers have submitted:

Best customer service in all of the Lax world. SM has strung 5 heads for my U11 & U13 players. The Stringing Is The Best In The Business. All of my friends who I have referred have told me the same.

— Kyle P. Cumming, GA, 

“I received my stick today and I felt like a kid on Christmas morning opening up the package. What a beautiful stick! I am so happy. Not even broken in, it throws beautifully and is a joy to hold in my hands. I couldn’t have asked for better customer service and it felt like you bent over backwards to get my order built and shipped as fast as you could. Thanks again and you have a customer and endorser for life.”
— John F., Hilton Island, S.C.
“The head is incredible, I would like to applaud y’all on your excellent customer service and products. You run a first class operation. I will do business with you all again.”
— Lucius B., Columbia, S.C.
“After having Stinson Mellor string a couple of heads for me personally (which are awesome) - I had them do some end of season strung heads for awards for the youth organization I run in LA. They took our logo colors, had fade waxy mesh custom dyed to match and produced 39 amazing heads on time and on budget. The value of a custom strung head which throws properly is so important for kids, especially when they are new to the game, as it enables them to learn and commit to muscle memory the proper throwing technique rather than some awkward technique which is just compensating for a crappy string job - Stinson Mellor is the BEST”
— Will W., Pasadena, CA
“You guys are the best! We just received the custom order I had submitted for my youngest son. The colors were perfect and the two-tone mesh really set it off. As for the pocket, this has been a whole new experience for my son. So much more control and confidence with the stick. Here is the problem, now my older son wants one and he keeps stealing his brother’s stick. Thanks again. ”
— James O., Highland Park, IL
“We received the head and my son loves it! He scored 6 goals and had 2 assists with his new head this past Saturday. A few of the other dads saw the head and you can expect some new customers very soon. Thanks so much.”
— Rob R., Macon, GA.
“Thanks for the special order head. My son loves the colors and it fits his superhero theme perfectly. On the day he received the stick, he literally slept with the stick in his bed. My younger son is now glued to your website picking colors for his new stick. You guys are great.”
— John C., Birmingham, MI
 
 
If you would like to provide us with your comments or suggestions, feel free to submit your comments below.  You do not need to provide us with your full name, just a first name and last initial will work.  Thanks so much for your input.
 


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