Every product sold by Stinson Mellor is new and unused. To that end, all applicable warranties do apply and are in place to all items sold by Stinson Mellor. If any purchased components fail, you may be able to have the part replaced, or a refund provided, by the manufacturer directly. To best address a warranty claim, Stinson Mellor suggest you contact the manufacturer to submit your claim. If you need any information such as manufacturer's web address, the item’s purchase date, purchase price or specific model purchased through Stinson Mellor in order to file a warranty claim, Stinson Mellor will provide to you all the information we have with regard to your purchase. We value our customers protection and will not provide any of this information to any third party.